Frequently Asked Questions
No, as we provide full training. We have many franchisees who have no previous professional experience in the care sector. However, it helps to have business experience (self-employed or otherwise) and an understanding of what home care involves. Experience as someone who has bought home care can be beneficial.
By following the Walfinch business system and actively building relationships in the local community we would expect you can typically build a £900,000 + turnover business within 5 years with an operating profit of around 20%.
We provide many kinds of care and support to vulnerable over-18s, including companionship, dementia and Alzheimer’s, learning disability, care after strokes and physical injuries, end of life care and many more.
Yes. Our local offices are run by managing directors, who are franchisees. We get together regularly at franchisee meetings, so you will know your fellow franchisees. We also encourage them to communicate among themselves so they learn from, and support, each other, meaning that you will never be in business on your own.
Yes. We have 24 offices across the country, managed by franchisees as managing directors, who employ a total of over 300 staff and provide care to more than 300 clients. Demand for homecare is growing so we are looking to grow to in the next decade to have over 200 offices across the UK, revenues of over £200m, and to be the UK’s leading quality care provider. Are these figures still right please?
We believe care should be something people want to buy rather then something they buy reluctantly, and this informs our approach. We want not just to maintain our clients’ lives but to enable them to do more with them. We also value our carers as the professionally-trained care specialists they are, so we pay them above market rates and cover travelling time between clients.
The minimum investment is £35,000 and funding is available (subject to status) for the total investment. You get the full franchise package, launch and ongoing support, training and coaching and support from our experienced head office team. See more about our franchise package here
We have a dedicated head office team who will support you and your care team with initial and ongoing training, coaching, recruitment, marketing, business operations and care sector compliance. We aim to do everything to make your business successful, because in franchising, the success of each office supports the success of the whole company – and vice versa. Find out more here
Yes, we value our carers and provide them with initial training that goes beyond that required by the care regulators, plus ongoing training in specialisms such as Dementia care and care for specific conditions. Most of our carers stay with us year-on-year, reducing the need for carer recruitment.